Operations roles are about making things run better. A good operations CV shows scale, process improvement and people leadership with evidence.
Quantify the operation
Team size, sites, volumes, budgets. Give the reader a sense of the scale you've managed.
Lead with improvement
Operations is judged on efficiency and outcomes. 'Redesigned the returns process, cutting handling time by 30%' beats 'responsible for operations'.
Show people leadership
Hiring, developing and managing teams, with brief evidence of impact - not just headcount.
Cover systems and process
Reference the tools and frameworks you've used - lean, ERP systems - where genuinely relevant.
Keep it outcome-led
Every section should answer 'so what changed?'